TOPMARKER
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Terms & Conditions

Last updated: Oct 29, 2026

Bản chính thức của trang này bằng tiếng Anh. Bản tóm tắt tiếng Việt nằm ở cuối trang. Cần giải thích thêm, Anh/Chị gọi hoặc nhắn tin (669) 666-6907, hoặc email info@topmarker.us. Xem tóm tắt tiếng Việt ↓

These Terms & Conditions (“Terms”) govern your use of www.topmarker.us and the services offered by MHM HOLDING LLC, doing business as TopMarker Agency (“TopMarker,” “we,” “us,” or “our”). By using our website or services, you agree to these Terms.

1. Business identity

TopMarker Agency is a brand of MHM HOLDING LLC, a limited liability company registered in the United States.

Business address: 2496 Sturla Dr, San Jose, CA 95148, United States
Email: info@topmarker.us
Phone: (669) 666-6907

2. Website use

You may use this website to learn about our services and to contact us. You agree not to misuse the website, including by submitting false information, attempting to disrupt it, or using it for any unlawful purpose. Information on this website is provided for general information and may change without notice.

3. Digital marketing services

TopMarker provides digital marketing and advertising services, which may include Google Business Profile optimization, search engine optimization (SEO), Google Ads, Meta Ads, social media management, website development, content creation, video marketing, AI-powered marketing solutions, marketing consultation, campaign management, and ongoing customer support.

The scope, pricing, and timeline of any paid service are set out in a separate proposal or agreement between you and TopMarker. If that agreement conflicts with these Terms, the agreement controls.

4. Customer responsibilities

When you work with us, you agree to:

  • Provide accurate, complete, and up-to-date business information.
  • Have the right to use any content, images, logos, and accounts you share with us.
  • Give us the account access needed to perform the agreed services.
  • Review and approve content when requested, within a reasonable time.
  • Comply with the policies of the platforms we work on for you, such as Google and Meta.

5. Intellectual property

The TopMarker name, logo, website design, and content on this website belong to MHM HOLDING LLC or are used with permission. Client names, photos, and results shown on this website are used with the permission of those clients. You may not copy or reuse them without written permission. Ownership of work created for paid clients is governed by the client’s agreement.

6. Service limitations

Search rankings, AI search results, social media reach, and advertising performance depend on factors outside our control, including platform algorithms, competition, location, and the client’s own business. TopMarker does not guarantee any specific ranking, placement, number of views, leads, or revenue.

Third-party platforms such as Google, Meta, and TikTok may change their features or policies at any time. We are not responsible for those changes or for outages of third-party services. To the extent permitted by law, TopMarker is not liable for indirect or consequential damages arising from use of this website.

7. Privacy

Our Privacy Policy explains how we collect, use, and protect personal information. By using our website or services, you acknowledge that your information will be handled as described in the Privacy Policy.

8. SMS Messaging Terms & Conditions

  • Program name: TopMarker Customer Communications
  • Program description: Customers who opt in may receive text messages related to marketing consultations, appointment confirmations, customer inquiries, service updates, and customer support. We do not send promotional or marketing SMS messages.
  • How to opt in: By checking the optional SMS consent box (“Text me”) on our website contact form. The box is unchecked by default, and submitting the form without checking it does not opt you in to SMS messages.
  • Message frequency: Up to 4 messages per month that are not replies to your own inquiries (such as appointment reminders and service updates). Two-way conversational messages vary based on your inquiries. See “SMS Message Frequency” below.
  • Message and data rates: Message and data rates may apply.
  • Opt-out: Reply STOP to unsubscribe from SMS communications. After you reply STOP, you may receive one final message confirming that you have been unsubscribed. After that, you will receive no further SMS messages from this program unless you opt in again. See “How to Re-Subscribe to SMS” below.
  • Help: Reply HELP for assistance or contact TopMarker at info@topmarker.us or (669) 666-6907.
  • Consent: Consent to receive SMS messages is not a condition of purchasing any products or services.
  • Carriers: Mobile carriers are not liable for delayed or undelivered messages. If you have questions about your text or data plan, please contact your wireless provider.
  • Privacy: Customer information is handled according to the TopMarker Privacy Policy. SMS consent and phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for their marketing purposes.

SMS Message Frequency

TopMarker Agency primarily uses SMS for two-way customer communications, including marketing consultations, appointment scheduling, service-related updates, and customer support.

Message frequency per customer:

  • Two-way conversational messages: frequency varies. These are replies to questions and requests you send us, so the number depends on your own inquiries and support needs.
  • Notification messages: messages that are not replies to your own inquiries, such as appointment reminders, consultation confirmations, and service updates, are limited to 4 messages per month.

Our current estimated total messaging volume is approximately 100–300 SMS messages per month across all customer conversations. This is the company’s total volume, not the number of messages any one customer receives.

Message and data rates may apply.

How to Re-Subscribe to SMS

If you previously opted out of receiving SMS messages from TopMarker Agency by replying STOP, you may subscribe again by visiting our website and submitting the contact form with the optional SMS consent checkbox selected.

You must actively provide your consent again before receiving further SMS communications. Submitting the form records your new consent; SMS messages do not resume automatically. Our team reviews your request before any further SMS messages are sent.

If you need assistance, please contact our customer support team through our official website, or at info@topmarker.us.

9. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date at the top of this page shows when they were last changed. Continued use of the website after changes means you accept the updated Terms.

10. Contact information

MHM HOLDING LLC (dba TopMarker Agency)
2496 Sturla Dr, San Jose, CA 95148, United States
Email: info@topmarker.us
Phone: (669) 666-6907